Frequently Asked Questions
What types of calligraphy pens do you sell?
We stock Sheaffer calligraphy pens with both Roman and Sanskrit nibs. All nibs come in fine (1.0 mm), medium (1.5 mm), and broad (2.0 mm) sizes. The Roman nibs are horizontal, while the Sanskrit nibs are individually cut at a 22.5° angle, making them essential for beautiful, flowing Devanagari script.
What is the difference between broad, medium, and fine nibs?
Fine nibs (1.0 mm) create delicate, narrow strokes, medium nibs (1.5 mm) give balanced lines for general calligraphy, and broad nibs (2.0 mm) produce bold, dramatic strokes for display lettering.
Which nib size is best for beginners?
We recommend starting with a broad nib (2.0 mm). The broader strokes make it easier to learn proper technique and rhythm, while helping beginners see the structure of each letter more clearly. Using a broad nib also builds confidence before moving on to finer sizes.
Do the pens come with ink included?
Yes, all pens come with two starter ink cartridges (one black and one blue). Additional cartridges in a variety of colours can be purchased separately.
What paper is suitable for calligraphy?
Start by practicing on standard bond paper. When you’re ready to create something special, switch to our premium 80 gsm calligraphy paper. Its smooth surface ensures effortless ink flow with minimal bleed-through or feathering – making it ideal for finished pieces that you want to showcase.
Do you deliver across South Africa?
Yes, we deliver nationwide. Shipping costs are calculated at checkout, and orders are dispatched within 2–3 working days.
Can I collect my order instead of delivery?
Yes, we can arrange order collections in Johannesburg by special request. If you’d like to collect your order, simply add a note in the comments section at checkout and we’ll be in touch to confirm the details.
What payment methods do you accept?
At this stage, we accept direct bank transfers only. Please note that payment must be received before your order can be shipped.
Can I return or exchange my order?
Unfortunately, returns and exchanges are not possible. Each pen is specially prepared for you, ensuring quality and precision, so we cannot accept items back once shipped.
Do you offer guidance for beginners?
Yes! We know starting calligraphy can feel overwhelming, so we’re here to help. We offer special tuition for beginners to guide you step by step. In addition, several online classes are being organised (or already running). Simply visit our Contact Us page and let us know what you’d like — we’ll do our best to connect you with the right class or arrange something suitable. Please note that a tuition fee applies for both individual guidance and online classes.
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